“In places like Indonesia, India, Africa, adoption of technologies is even faster than in some developed countries,” says Mr. Today customers are embracing an explosion of new technology. We want customers’ implicit trust as they look after their friends and families.” “We make it very convenient for customers to make financial transactions as fast and securely as possible in their region. “It starts with being extremely local,” explains Senior Vice President and Chief Technology Officer Sanjay Saraf. At Western Union, customers are central to everything.
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